Parimatch Support Service

The bookmaker Parimatch App is interested in the comfort of its customers, so it paid special attention to the hotline. The support service of the official website works around the clock, promptly processing the request of new visitors and already registered users from India. Many people note the responsiveness of operators and the availability of support in Hindi and English.

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Support contacts in India

The table contains information on the ways to contact the operators of the 24-hour technical support of the bookmaker Parimatch in India.

Communication method	Contacts
Chat	The yellow chat icon is located in the lower left corner of the page
Email	[email protected]
Social media	At the very bottom of the homepage you can find links to social networks where there are bookmaker’s pages: Facebook, Telegram, Instagram, Twitter and YouTube

FAQ section

Before contacting an operator, a client of BC Parimatch should have a look at the Frequently Asked Questions section. This is the main source of information that helps to solve most disputable situations and problems.

To go to the FAQ, you need to:

1. Open the main page of the official website.
2. Click on the side menu in the upper left corner.
3. Click on the “Support” section.

It contains information on the most frequent questions that players have asked during the whole time of the bookmaker’s operation. It is possible to find answers to questions about registration, payments and bonuses.

Email

If you can’t find the right answer to a question in the FAQ section, you can contact the operator by e-mail. To do this, you need to:

1. Go to the home page.
2. Scroll down to the contacts section.
3. Copy the tech support email address.
4. Write an e-mail to This email address is being protected from spambots.

The average waiting time for an operator’s response is 15 minutes. It is recommended to use mail if you need an informative answer to a question or problem.

Online chat

The online chat of BC Parimatch is a quick way to solve questions and problems that the user encounters during the game. You can start chatting with an operator either on the website from your computer or in the mobile application. The average waiting time for an operator’s response is up to 5 minutes.

Social media

It is also possible to contact the representative of the bookmaker in social networks. To do this, you need to:

1. Open the main page of the official website.
2. Flip through to the end.
3. Click on the social network icon.

It will redirect to the official Parimatch BC group or page, where you can leave a question.

Questions and answers