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Get in touch with Parimatch

Clients can get help from a customer support staff at Parimatch.

Contact our specialists. Due to the high volume of emails and inquiries we’ve been receiving lately, the response time might be prolonged. Your email will receive a response as soon as we can. Due to the volume of emails, the response time may take longer than usual. We thank you for your patience and regret the inconvenience.

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Parimatch Online Casino
Author Sharad Rao

Parimatch BC client can entrust the support staff to solve questions and problems that arise during registration, authorization or play. You can contact the operator by e-mail or online chat. The average waiting time for a response is up to 10-15 minutes at high load.

Forgot your login information?

If you can’t log into your account or you’ve forgotten your password, there’s no need to worry. There are several ways to solve the problem:

  1. Contact Support. Employees are ready to help you recover your login or password at any time, regardless of the day of the week or time of year.
  2. Reset the password. This can be done by pressing the corresponding button during authorization. An e-mail will be sent to reset and enter a new password.

We also advise you to check the correctness of the entered password beforehand. Often users make mistakes in case or number of characters.

Questions and answers

How do I update the app? +
You can connect automatic software update from BC Parimatch or re-download the application from the official website and install it to replace the old one.
Can I make a deposit using the mobile app? +
Yes, you can deposit and receive payouts in the app.
What should I do if the app is not updating? +
Check system characteristics, uninstall the old application or contact a tech support operator right away.
Is the Parimatch app legal in India? +
Yes, the bookmaker operates legally under the license of Curacao.
Does the app accept Indian rupees? +
Yes, the app supports INR currency.
Are there any bonuses for mobile app users? +
Yes, there is a welcome bonus available to mobile app users for signing up for the program.

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